Refund policy

You have 7 days from the date of purchase to return a cymbal to our showroom for store credit only. (Online sales get 14 days from date of purchase) Returns must be accompanied by proof of purchase. All returned cymbals must be free of stick marks, fingerprints, dirt, and anything else keeping the cymbal from like new condition. Cymbals not meeting these strict guidelines will be subject to a 25% restocking fee. Returns must be cleared with Round Sound before they are brought (or sent) back. please email roundsoundcymbals@gmail.com for more information on how to return your cymbal.

Customers are responsible for return shipping costs. If you are exchanging a cymbal, you will be responsible for return shipping costs as well as the cost of shipping the exchanged cymbal.

Some words about shipping...The shipping is only free if you decide to keep the cymbal. While we do offer free shipping, we’re still paying for it. When you return the cymbal, your credit will be issued less our original cost of shipping. Usually in the neighborhood of $25-30.